Existing Services


Local, provincial and federal services exist to assist refugees in building new lives in Canada. The following page provides links to services from immigration to finding employment.

Immigration and refugee services

Immigration, Refugees and Citizenship Canada – funded Services for Immigrants and Refugees in BC (Settlement,
Language, Employment, Community Connections, as well as specialized programming)

Employment services

Work BC – committed to help British Columbians successfully navigate B.C.’s labour market

Telephone help line

BC211– 211 is a confidential, multilingual telephone and texting service available in Metro Vancouver, Fraser Valley, Squamish-Lillooet and Sunshine Coast Regional Districts. 211 provides free information and referral to a full range of community, social, and government services, and operates twenty-four hours a day, seven days a week. Simply dial or text 2-1-1.

The Vancouver Association for Survivors of Torture – telephone service for information, referrals, and consultation on refugee mental health. Call toll-free throughout British Columbia at 1-866-393-3133 Mondays to Fridays 9:00am to 5:00pm.